Brighter Lights. Safer Driving. Expert Service.
Warranty
Craftsmanship You Can Trust.
Warranty Service Request
If your vehicle was previously serviced by HID Systems and you need warranty assistance, we’re happy to help!
If you’ve misplaced your original invoice and would like us to verify your warranty information, please complete the form below. Provide the first name and phone number associated with your original invoice so we can locate your service records.
Please also include a brief description of the issue you’re experiencing. Once we review your information, our team will contact you to confirm your warranty eligibility and, if applicable, arrange a convenient appointment.
For warranty service, you’re also welcome to visit our shop during regular business hours.
Thank you for choosing HID Systems! We take pride in our workmanship and are committed to providing quality service you can trust.
Service Request
Get in touch so we can get you back on the road safely.
Warranty FAQs
How do I request warranty service?
If your vehicle was previously serviced by HID Systems and you’re experiencing an issue, please submit our Warranty Service Request form. Provide your first name, phone number associated with your original invoice, and a brief description of the issue. Our team will review your service history and contact you with the next steps.
What if I lost my original invoice?
No problem! Complete the warranty request form using the first name and phone number associated with your original invoice. We’ll do our best to locate your service records and verify your warranty information.
What information do I need to submit?
Please provide:
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First name listed on your original invoice
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Phone number associated with your original invoice
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A brief description of the issue you’re experiencing
How long does it take to receive a response?
Once we receive your request, our team will review your information and contact you regarding your warranty status and appointment scheduling. Response times may vary depending on our current workload.
Is every repair or installation covered under warranty?
Warranty coverage depends on the service performed, the parts installed, and the terms of your original invoice or warranty agreement. Our team will review your service records to determine whether the issue qualifies for warranty service.
Do I need an appointment for warranty service?
We recommend submitting the warranty request form first so we can review your service history and coordinate your visit. You may also visit our shop during regular business hours, but an appointment may be needed depending on the service required.
What happens after I submit my request?
After reviewing your information, our team will contact you to discuss your warranty eligibility and arrange an appointment if applicable. We’ll work with you to determine the appropriate next steps.
Does HID Systems stand behind its workmanship?
Absolutely. At HID Systems, we take pride in the quality of our work and strive to provide reliable automotive lighting and electrical services. We’re committed to helping our customers and addressing eligible warranty concerns professionally.
Still have questions? Contact HID Systems, and our team will be happy to assist you.